Return and Refund Policy

We want you to be fully satisfied with your purchase. If you are not happy with your product for any reason, please review our return and refund policy below:

Returns

You can return most items within 7 days of delivery for a full refund or exchange, provided the product is unused, unopened, and in the original packaging.

Refunds

Once we receive your returned item, we will inspect it and notify you if the refund is approved. Approved refunds will be processed within 5-7 business days to your original payment method.

Non-returnable Items

Some items such as perishable goods, customized products, or personal care items cannot be returned.

How to Return an Item

Please contact our customer support team at support@freshclick.shop with your order details and reason for return. We will guide you through the process.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the product was defective or incorrectly shipped.

This policy is subject to change without prior notice.